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Privacy Policy

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Our company is dedicated to your privacy.

Our company is RGB Custom Builders, a company incorporated in Pennsylvania, USA.

Our address is 507 Seven Bridge Road. East Stroudsburg, PA, 18301

Our website is RGBhomes.com.

What personal data we collect and why we collect it

Our websites collect and store the minimum amount of personal data necessary to give users a high-quality experience. Specifically, the following information may be collected and/or stored.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

To improve user experience, comments may be connected to Gravatar. If there is a Gravatar account associated with your email address you have the option of importing selected information from your profile, including your profile photo.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

Media

User submitted images and other media may contain meta-information. It is the responsibility of the user to remove any personally identifiable meta-information prior to submission.

Contact forms

Contact forms collect the information requested within the form as well as the user’s IP address and time and date of form submission.

RGB Custom Builders uses a third-party plug-in known as Gravity Forms by Rocketgenius Inc. and their privacy policy is available here: https://www.gravityforms.com/privacy/

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Mediastead uses Google Analytics for visitor data analysis. You can access the privacy policy for Google and its products here: https://policies.google.com/privacy

Who we share your data with

Our website does not share personal data with any third-party organization other than as noted in the cookies section.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. You may delete this data or request its deletion at any time.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

No personally identifiable data collected on our website will be sent to third-party organizations. Information provided by users into contact forms will be sent to RGB Custom Builders via secure email. Data may also be stored on our Web server for a period of 365 days.

Data Protection Officer

Mediastead’s Data Protection Officer is responsible for all requests related to data collection, storage, updating, and removal. All requests will receive a response within three business days.

You may contact the Data Protection Officer in one of three ways:

by mail:

Data Protection Officer
Josie Brown
507 Seven Bridge Rd.
East Stroudsburg, PA 18301
USA

by telephone: + 1-570-424-6870

by email: [email protected]

How we protect your data

Our websites, including websites of our clients, use security software at the server and website level. All of our websites have an up-to-date SSL certificate.

Employees and subcontractors of RGB Custom Builders have access limited to the information required to fulfill tasks related to their specific duties.

Customer and corporate data is secured through several third-party providers. Links to privacy policies for these providers:

Google (Cloud Storage): https://policies.google.com/privacy

Amazon AWS: https://aws.amazon.com/privacy/

Authorize.net: https://www.authorize.net/about-us/privacy/

MailChimp: https://mailchimp.com/legal/privacy/

Top Builder Solutions CRM: https://www.topbuildersolutions.com/legal/

What data breach procedures we have in place

In the event of a data breach, any affected, or potentially affected, visitors or customers will be notified within 72 hours via email.

Data breach protocols include giving as much information as possible to those affected without obstructing ongoing investigations into the breach.

In the event of a data breach, information about the breach, but not personally identifiable customer information will be provided to law enforcement as needed.

The Data Protection Officer will also give an assessment of the potential risk as well as specific instructions to mitigate that risk.

Mediastead reserves the right to make necessary changes to customer accounts to prevent the possibility of a data breach, including requiring strong passwords or requiring a reset of passwords upon next visit.

Are you GDPR and CCPA compliant?

Yes. While currently GDPR standards are only applicable to customers in the EU in the state of California; RGBhomes.com voluntarily uses these standards universally. All visitors and customers may make requests for update and/or removal of personal data at any time by contacting our Data Protection Officer.